BEGIN:VCALENDAR PRODID:-//MatrixMaxx//RemoteApi//EN VERSION:2.0 METHOD:PUBLISH CALSCALE:GREGORIAN X-ORIGINAL-URL:http://www.dsa.org/forms/meeting/MeetingFormPublic/view?id=68D0F800000076 BEGIN:VEVENT SUMMARY:Customer Service Micro-Failures: Surprise, Delight and Win Back Customers LAST-MODIFIED:20210524T200000Z UID:ci_68D0F800000076@matrixgroup.net CLASS:PUBLIC CREATED:20210524T200000Z DTSTAMP:20210524T200000Z DTSTART:20210524T200000Z X-FUNAMBOL-ALLDAY:1 LOCATION: DESCRIPTION:For+full+info+see+http%3A%2F%2Fwww.dsa.org%2Fforms%2Fmeeting%2FMeetingFormPublic%2Fview%3Fid%3D68D0F800000076%0A X-WR-CALDESC:For+full+info+see+http%3A%2F%2Fwww.dsa.org%2Fforms%2Fmeeting%2FMeetingFormPublic%2Fview%3Fid%3D68D0F800000076%0A X-WR-CALNAME:Maxx Calendar DTEND:20210524T210000Z URL:http://www.dsa.org/forms/meeting/MeetingFormPublic/view?id=68D0F800000076 END:VEVENT END:VCALENDAR